Our Policies

1st 9 weeks      Aug 14 - Oct 13

2nd 9 weeks   Oct 16 - Dec 15

3rd 9 weeks    Jan 9 - Mar 8

4th 9 weeks    Mar 18 - May 17

Tutoring sessions are not held on Leander ISD school holidays, closures due to inclement weather, or LISD professional development days. We do not offer makeups for inclement weather.

• Payment is due in-full & before services
• Pay by the due date in order to keep your reservation
• Check your email for the invoice from Intuit Quickbooks 

• Safely call your tutor and leave a voice message
• Refunds & make-up sessions are not granted for cancellation or absence from camps, social clubs, special events or missing a makeup class
• 1:1 Tutoring cancellation, then choose one occurence per 9 week window: either 1 make-up class OR request 80% refund of 1 class

• Sessions will start and end on time 

• If we have not heard from you after the first ten minutes of your session's start time, you have forfeited your session
• "No call, no show" sessions are not eligible for a refund or make-up class

Send written notice to Nicole@LearnLee.com and we'll discuss on a case-by-case basis to come to a fair agreement together.

• Log in 2-3 minutes early to secure internet connection, audio & visual
• Recommended:
  • stable internet connection, camera, microphone, quiet surroundings, charger for your device nearby or plugged in, paper, writing utensils, dry-erase whiteboard 

• We ask that you wash hands or use hand sanitizer upon arrival
• Arrive 2-3 minutes early and wait in the lobby or your car before your session's start time (please knock loudly if the door is locked)
• Prepare your materials and/or electronic device for optimal use of time in the session