Life happens! We understand. Thank you for honoring your tutor's time and appreciating our commitment to teach your child.
Cancellations inside of the 24 hour window may be rescheduled one time per month. After this one-time allowance per month, cancellations are not refunded or rescheduled.
Your tutor will wait for your arrival up to 10 minutes. If you have not contacted them within that time frame, the session will be coded no-call no-show and, therefore, ineligible for a make up session. You will be charged for the missed session.